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Contact Customer Support
Need information on an order you’ve already placed? Contact our Customer Support team at 888-877-5436 or email [email protected]. To chat during business hours, log into your account. Hours are Monday thru Friday 8am to 5pm PST (excluding holidays).
Want to learn more about the affiliate program? Learn about HempWorx, My Daily Choice and the training program we have so you can learn what it takes to become a successful affiliate: HempWorx Business Tour, then call Rick & Shana.
Frequently Asked Questions
How do I get Member / Preferred Customer pricing?
The retail option is for those that want to try the product without setting up an account. If you want the best pricing, however, we recommend you become a Member by creating a Preferred Customer account. It’s free. And it gives you the opportunity to earn free products through our Autoship Loyalty Rewards Program and to earn free products by referring friends.
To keep your Member / Preferred Customer account active, you just need to place an order once every 6 months.
Another option is to become an Affiliate. The product prices for Preferred Customers and Affiliates are the same. But an Affiliate account allows you to earn commission for referring customers and allows you to actively build a Work From Home (WFH) business. Take our FREE TOUR to learn about our Affiliate Program.
How do I access my account or track my order?
Just go to the HempWorx website and click on Login in the upper right corner.
If you have a question about an order you placed, you can also contact our Corporate Customer Service team at 888-877-5436 or email [email protected].
If you have product or pricing questions, or need assistance creating a new account, contact Rick & Shana Frey at 858-205-3304 or email us through the Contact Form below.
How do I modify or cancel my autoship order?
Log into your account. On the left menu bar, find My Account, then click on Autoship. Make the necessary adjustments to your order and be sure to save changes.
Autoship orders need to be modified or set up at least 48 hrs in advance, which allows the automated system to process the autoships for all of the countries and time zones we service.
What is the HempWorx Affiliate Program?
By becoming an Independent Affiliate with HempWorx and MyDailyChoice, you can create a Work From Home business.
This is an amazing time to build a CBD business. CBD products for people and pets are being used worldwide, and people are seeing life-changing results. CBD is quickly becoming a VIRAL product. Learn more here.
How do I get the Buy 3 Get 1 Free option?
With a HempWorx Directors Pack, you will be able to save $77 by ordering 4 products. We like to call this our Buy 3 Get 1 Free pricing. (In some cases, if you are already planning to purchase 2 products, you look into the Directors Pack options and see if that might be a better value for you.
With the HempWorx Executive Pack, you will save $229 by ordering 12 products.
For the best pricing on our MyDailyChoice Nutritional Sprays, consider purchasing a Spray Director’s Pack or a Spray Executive Pack.
Our Mantra Essential Oils are also available in sets that give you a discount over ordering individual oils.
What is the Loyalty Rewards Program?
Setting up a monthly autoshipment is a great way to have your favorite HempWorx / MyDailyChoice products sent right to your doorstep each month. This is a smart way to shop and make sure you always have the products you need.
When you set up your Autoship, we reward you with our Loyalty Rewards Program. Initially, you will earn 10% back in Loyalty Reward Dollars and over time, as you continue staying on a monthly autoshipment, you will be able to earn as much as 30% back in Loyalty Reward Dollars.
Click here for Loyalty Rewards Program Details.